RoopMohana – Privacy Policy
At RoopMohana, we value your trust and are committed to safeguarding your personal information with the highest standards of security, transparency, and integrity. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website and services.
1. Scope of Policy
This Privacy Policy applies to:
- Visitors of the RoopMohana website
- Customers making purchases
- Users interacting with our services, communication channels, and marketing
By using our website, you consent to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect:
- Full Name
- Mobile Number
- Email Address
- Billing & Shipping Address
2.2 Transactional Information
- Order details
- Payment status (processed via secure payment gateways)
2.3 Voluntary Information
- Feedback, reviews, or communication shared with us
3. Purpose of Data Collection
Your information is used for:
- Processing and fulfilling orders
- Customer support and communication
- Sending order updates, invoices, and notifications
- Marketing and promotional communication (only with consent)
- Improving website performance and user experience
- Preventing fraud and ensuring security
4. Legal Basis for Processing (India)
We process your data based on:
- Consent (e.g., marketing communications)
- Contractual necessity (order fulfillment)
- Legal compliance (tax, regulatory obligations)
- Legitimate business interests (service improvement, fraud prevention)
5. Data Sharing & Disclosure
We do not sell your personal data.
Your information may be shared with:
- Logistics partners (for delivery)
- Payment gateways (for transaction processing)
- IT service providers (website hosting, analytics)
- Legal authorities (if required by law)
All third parties are obligated to maintain confidentiality and security.
6. Data Security Measures
We implement industry-standard safeguards, including:
- SSL encryption
- Secure servers
- Restricted data access
- Regular security monitoring
Payment details are processed via trusted third-party gateways and are not stored on our servers.
7. Data Retention
We retain your data only for as long as necessary:
- To fulfill orders
- To comply with legal obligations
- For legitimate business purposes
After this period, data is securely deleted or anonymized.
8. Your Rights (Under Applicable Laws)
You have the right to:
- Access your personal data
- Correct or update information
- Withdraw consent for marketing
- Request deletion of your data
- Raise grievances regarding misuse
To exercise your rights, contact us at:
📧 info@roopmohana.com
📞 +91-86999 64258
9. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Analyze traffic and user behavior
- Personalize your experience
You may disable cookies through browser settings, though some features may be affected.
10. Third-Party Links
Our website may contain links to external websites. RoopMohana is not responsible for the privacy practices of such third-party platforms.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18 years. We do not knowingly collect data from minors.
12. Grievance Redressal Mechanism
In compliance with Indian laws, users may contact us for any concerns:
📧 info@roopmohana.com
📞 +91-86999 64258
We aim to resolve grievances within a reasonable timeframe.
13. Updates to This Policy
RoopMohana reserves the right to update this Privacy Policy periodically. Changes will be posted on this page with updated dates.
14. Consent
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
