1. Introduction
RoopMohana is committed to protecting personal data in compliance with the Digital Personal Data Protection Act, 2023 and IT Act, 2000.
2. Data We Collect
Personal data includes name, contact details, address, and transaction details. Technical data includes usage behavior.
3. Purpose of Processing
Data is processed for order fulfillment, customer support, legal compliance, fraud prevention, and marketing (with consent).
4. Consent Framework (DPDP Act)
Consent is obtained clearly and can be withdrawn at any time. Consent requests are specific, informed, and unambiguous.
5. Data Principal Rights
You have rights to access, correct, erase data, withdraw consent, and grievance redressal under DPDP Act 2023.
6. Data Fiduciary Obligations
RoopMohana acts as Data Fiduciary ensuring lawful processing, security safeguards, and accountability.
7. Data Security
Industry-standard safeguards including encryption, restricted access, and secure payment gateways are implemented.
8. Data Retention
Data is retained only as long as necessary and deleted thereafter securely.
9. Data Sharing
Data shared only with logistics, payment processors, and legal authorities if required. No selling of data.
10. Grievance Officer
Contact: info@roopmohana.com | +91-86999 64258. Issues resolved within reasonable time.
11. Updates
Policy may be updated periodically. Continued use implies acceptance.
